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Hi, Markus here. Welcome to a premium edition of the Customer-Value-Led-Growth Newsletter.

Every week, I share strategies, guides, and frameworks to help you create exceptional value for your customers and company.

If you are not a paid subscriber, here’s what you might have missed:

• 5 highly effective Tools every CS Team needs to use

• The not-so-Secret to high Product Adoption

• How to build a Customer Success Metric System that rocks

• Customer Onboarding that drives Growth

• How to build a dedicated Customer Success Plan

Before I started my own business I spent almost a decade as a business controller.

Analyzing data and gaining valuable insights comes easily to me.

But for many CSMs, it’s an ongoing struggle. This is not a surprise because their strengths typically lie elsewhere.

Many SaaS companies make it even harder because they follow a more-is-better approach.

In the end, CSMs sit in front of dozens of dashboards and reports in book size.

Hoping that if they stare long enough at them the magical insights will reveal themselves.

In today’s episode, I’ll help you to become fluent in customer data even if you are not a born analyst.

Subscribe to Premium Membership to read the rest.