What is Customer Value-Led Growth? 

I’m a CS consultant and coach sharing strategies and guides to help CSM teams become more proactive and strategic every week.

They are part of my unique Customer Value-Led Growth framework that I have built based on

  • the work I have done with consulting and coaching clients

  • extensive research on CSM approaches and practices

  • challenging the unsatisfying status quo in CSM

to 10x your impact on customer value and revenue growth.

You are in good company

8.566 CS professionals are already leveling up with my newsletter (Feb. 18th, 2025) working at companies like:

The Premium Subscription

I’m confident that you will find a lot of value in my newsletter and there’s a lot of work running into its creation.

There’s a premium version of the newsletter where you can get access to all of my deep content and support my work.

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